Augusta Rises from Hurricane Helene’s Aftermath as Internet Services Restore

Augusta Slowly Bounces Back After Hurricane Helene

Augusta, we’re back in business! After the harrowing effects of Hurricane Helene, our beloved area is inching closer to the return of normalcy. While it has been about a month since the storm, we still have several households that are yet to regain their internet connectivity, but fret not! There’s progress being made in all corners.

The Latest on Wi-Fi Restoration Efforts

WOW! has been diligent in their restoration efforts and reported that approximately 70% of their customers in Augusta are back online. That’s fantastic news! Dozens of WOW! crew members are tirelessly working around the clock to reconnect every last customer. As they progress through neighborhoods, WOW! customers are kept in the loop through email and text notifications, complete with estimated restoration dates as new info becomes available. How great is that?

For those affected by the loss of service, WOW! has already adjusted bills to reflect the duration of the outage, so you won’t need to stress about extra charges for services you couldn’t use. And if your home suffered significant damage, WOW! allows customers to pause their service and billing for an extended period, with no late fees and replacement of damaged equipment at no additional cost!

Comcast Ramping Up Recovery

Meanwhile, Comcast, which runs Xfinity, has also jumped into action. They expect full network restoration for much of Augusta by Thursday, October 24. With around 300 crews working diligently over the past few weeks, the lights are definitely starting to flicker back on across town. Just another reminder of the resilience of our community!

AT&T and Verizon Play Their Parts

AT&T is also in good spirits as they reported last week that 97% of their wireline customers’ services have been restored. The remaining challenges in Augusta have mainly stemmed from debris, ongoing power outages, and some damage to crucial infrastructure. So, even though we still have some road to travel, it seems that companies are making great headway!

Verizon has announced that all cell sites in Georgia are now back in service. Their system performance engineers are currently focused on optimizing and restoring the network to pre-storm performance levels. With all these providers working hard, it feels like our connectivity will be fully back in no time!

Wi-Fi Hotspots Around Augusta

Now, if you’re looking for Wi-Fi in the meantime, you’ll be glad to hear that several businesses, parks, and other publicly accessible locations in Augusta are offering internet access! So whether you want to catch up on emails, stream your favorite shows, or just check in on social media, you’ve got options.

If you know of any other places around Augusta that provide Wi-Fi, we’d love to hear about them! Don’t hesitate to reach out with your suggestions.

Looking Forward

As we continue to recover from Hurricane Helene, it’s clear that the heart of Augusta is strong. We appreciate everyone’s patience during these restoration efforts and send a huge shout-out to those hard-working crews out there making a difference every day. Whether you’re getting back online at home or visiting a local café for a quick connection, know that brighter days are ahead in Augusta.

Stay safe and stay connected, friends!